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M/G/1 Retrial Queues with Negative Customers, Feedback and Repairs
GAO Xiancai, SHAN Xuehong, ZHU Yijun
Acta Mathematicae Applicatae Sinica
2012, 35 (5):
935-943.
DOI: 10.12387/C2012076
The study of negative customers can be carried out from different points of view and by different methods. This paper studies M/G/1 retrial queuing with negative customers feedback and repairs in which the mechanism of negative customers is not only to take the positive customers being served away, but also to make the server under repair. For an arbitrarily distributed retrial time distribution, the necessary and sufficient condition for the system stability is obtained, assuming that only the customer at the head of the orbit has priority access to the server. The steady state distributions of the number of customers in the system and the orbit, some queueing quantities of the system and the reliability quantities of the server are obtained
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